Episode 8: Chatbot Technology and Digital Innovation
Featuring: Alan Bird (Chief Technology Officer at Access Social Care), Victoria Albrecht (Founder and CEO at Springbok AI), Miriam Valencia (Head of Digital Content at Access Social Care) and Finbar Mulholland (Product Manager at Access Social Care).
This month, Kari is joined by Alan, Miriam and Finbar from Access Social Care and Victoria from Springbok AI to discuss our award-winning social care legal advice chatbot.
They talk about why we decided to build a chatbot, the technology behind it, the journey so far, the challenges and potential of using AI, and what’s next for this exciting project. You can also hear about our new pilot programme, and how we’re working with other organisations to support more people and drive meaningful change. This episode is an illuminating insight into how digital innovation can be a powerful force for good.
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