*The 2025 State of the Nation Report will be available here on Friday 4th July 2025*
State of the Nation Report
Each year we publish our State of the Nation report, a data collaboration project that spotlights the emerging themes in social care advice provision.
The report is based on data from a group of helpline organisations, which is larger than ever this year. Royal Mencap Society, Age UK, Carers UK, Independent Age, RNIB, Ealing Advice Service, Citizens Advice Bureau and Scope have all shared their data with us here at Access Social Care, allowing us to produce a comprehensive assessment of the complex issues facing our sector.
State of the Nation Report 2024
This report revealed a staggering
222% increase in the number of requests for social care information.
The 2024 State of the Nation report, revealed a significant increase in the number of requests for social care advice across nine major advice and helpline organisations. The report painted a desperate picture of the social care system, with the rise in demand for advice far outstripping the available resources.
The nationwide data in this year's report showed a 222% increase in the number of enquiries about social care needs assessments compared to pre-pandemic, as well as a 206% increase in enquiries that required specialist social care legal advice. The report compares data across three-time frames: pre-pandemic 2019-2020; the pandemic year 2021-2022; and finally, the post-pandemic year 2023-2024.
The report is clear: vast numbers of people continue to struggle with accessing social care support.
The report also revealed:
96% more advocacy queries
204% more unpaid carers queries,
7 times as many mental capacity queries
